Solution Engineer

Boston, Massachusetts, United States · Engineering

Description

TetraScience is a Boston-based cloud software company and rapidly growing startup that is applying the Internet of Things (IoT) playbook to lab research. We build both hardware and software components that allow research organizations to connect their existing lab instruments to a single online dashboard where they can coordinate experiments, monitor equipment parameters, and manage experimental data. With the insights and extra control provided by TetraScience, research organizations can more intelligently plan for future research cycles thereby alleviating equipment and process bottlenecks. In short, our goal at TetraScience is to use IoT to reduce the cost of doing science and while simultaneously increasing researcher efficiency overall.

Because our goal at TetraScience is to effect industry-wide change, we have intentionally built a team of passionately curious members of diverse backgrounds who support science and value scientific advancement. As a result, our team is an excellent counter-example to the claim made by Jeffery Hammerbacher the founder of Cloudera when he said “The best minds of [our] generation are thinking about how to make people click ads.” In a time when aspects of common consumer technology has created problems like filter bubbles and fake news, TetraScience empowers researchers to seek truth from fact.

We are looking for a rock star solution engineer to join the team who love to build, who share our interest in facilitating scientific advancement, and who wants to be an early and significant contributor to such an ambitious and impactful venture. This role will have a lot of hands on responsibilities and you in the driver seat of shaping the lab digitization and how the life science industry evolves in terms of leveraging Internet-of-Things and Cloud!

As a member of the Client Solution Engineering team you will work under the guidance of our Solutions Architects to lead the engineering effort required to integrate our client's instrument and software system, and ultimately take them live with our suite of product offerings. This is a fast-paced role that sits in the intersection of engineering and business that requires a passion and desire for developing both hard and soft skills. As a client-facing technical role, you will need to interface with our customers, understand their need and provide solution to solve their pain points. In addition to taking clients live you will be responsible for the enhancement of the current client onboarding infrastructure. This includes but is not limited to developing internal applications, writing scripts to automate processes, making improvements to DevOps tooling, and refactoring existing applications/tools used in the client onboarding process.

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